Refund Policy
Refund Policy
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Dear valued customer,
Thank you for choosing my services. I take pride in offering the highest level of customer service and satisfaction. As part of The Quirky Therapist commitment, I would like to inform you of my cancellation policy to ensure that you have a smooth and stress-free experience. I understand that unexpected situations may arise and that you may need to cancel or reschedule an appointment or service with me. Therefore, I have established the following cancellation and refund policies for my services:
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Cancellation Policy for in person Tarot and Oracle card Readings – If you need to cancel or reschedule your appointment, you must provide me with at least 48 hours notice of the original appointment time. If you do so, you will be given a single opportunity to rebook and reschedule a new appointment. Please note that failing to reschedule you new appointment online or with Hayley within 24 hours of cancellation notification or not showing up to your appointment will result in no refund, and the appointment cannot be rescheduled.
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Gift Vouchers – Gift vouchers are not refundable.
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Cancellation of Tarot Group Parties – Once deposit has been made, cancellations are not accepted and there are no refunds.
Please note that these policies apply to all services offered, and that I reserve the right to change, modify, add or remove portions of these terms at any time. I will always do my best to highlight any significant or substantive changes to you where possible. By using my services and website, you agree and accept that these terms govern your and my rights and obligations to each other.
Thank you for your understanding, agreeing to and cooperation in adhering to The Quirky Therapist refund policy before making an appointment. Please feel free to contact me if you have any questions or concerns. I strive to provide the best possible experience for my clients and look forward to serving you.
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Goddess bless you.
Hayley Weir (The Quirky Therapist)
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